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Technical Support and Help-Desk

Every project requires a support phase whether it be a short-term handover to in-house staff or a longer term support contract.

The main features of our support service are as follows:

  • Company wide commitment to solve client's problems
  • Guaranteed response within 4 hours
  • Work through commitment
  • Critical problems fixed 'immediately'
  • Advice on operating environments and upgrades
  • Advice on future developments of the software